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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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EternityHolds

May 10, 2025

5  out of  5
rating by EternityHolds
"I had the pleasure to work with one of your agents, Andrew Aviles, on securing my car insurance. The agent understood my needs based on driving experience and requirements and accordingly made suggestions to get me the best deal, while ensuring my premium was at a reasonable rate."
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Joseph Thomas

May 9, 2025

5  out of  5
rating by Joseph Thomas
"I was very impressed with Ms. Green professionalism, attitude and patience. I was not having a good day and was ready to take my anger out on someone. Ms. Green answered my call and took on my frustration and defusing me with her calmness. She didn't deserve my attitude because what I was going through wasn't her fault but somehow she was able to turn my anger into laughter. We ended up talking like long lost friends. I truly appreciate her for that. Wishing you well Ms. Green, you are the best!"
We responded:
" Thank you for sharing your experience. I'm so glad Ms. Green was able to be there for you in that moment—her calm, kindness, and professionalism shine through in everything she does. It means a lot to know she could help turn your day around. I'll be sure to pass along your message and kind words to her. If you need anything else, please don't hesitate to reach out! -Jain "
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Frances Montgomery

May 9, 2025

5  out of  5
rating by Frances Montgomery
"Carla customer service is GREAT and very knowledgeable. She's AMAZING to work with."
We responded:
"Frances, we're thrilled to hear that Carla provided such a positive experience- we're lucky to have her on our team and we're lucky to have you as a new customer! "
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michael Floyd

May 5, 2025

5  out of  5
rating by michael Floyd
"I’ve been a customer since 2020. Jain and Courtney have been spectacular. I highly recommend anyone looking for great service and quality insurance reach out to them immediately."
We responded:
"Michael, we have enjoyed working with you and your family over the past few years and look forward to many more. We are always here to help. "
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D Philips

April 30, 2025

5  out of  5
rating by D Philips
"Dan Payne provided excellent customer service and is generally a very thoughtful and competent human. He was able to get me a much more competitive rate than I was initially quoted. I was very happy with my experience."
We responded:
"Thank you for the wonderful feedback! I'm so glad to hear that Dan provided you with excellent service and was able to find a competitive rate. He truly cares about our customers, and we’re lucky to have him on our team. We appreciate your support and are happy you had a positive experience! If you need anything further, please don't hesitate to reach out. -Jain"
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Stephanie Fleming

April 30, 2025

5  out of  5
rating by Stephanie Fleming
"I came over to Jain Williams, State Farm insurance, a few years ago after being dropped by a company that I had been with for over 35 years. I understand that I live in an area that may be considered a “high fire danger“. However, having never had a fire in my area nor made a claim with the company, I was quite taken aback when my former insurance company abruptly cancelled my policy. Jain was very fair and gave me a number of options to consider, which I really appreciated. The cost of my new policy was very competitive and in line with my budget."
We responded:
"Stephanie. I’m so glad we could help after your previous coverage was unexpectedly canceled. It's our goal to offer personalized options. I'm happy we found a solution that fits your needs and budget. If you need anything else, don't hesitate to reach out. -Jain"
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Kurt Hess

April 29, 2025

5  out of  5
rating by Kurt Hess
"Jain, was extremely patient and did a great job of working with me. She made the process I’m working with a mortgage company to change insurance policies seamless. Can’t say enough good things. Kurt Hess"
We responded:
"Kurt, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If you have any other insurance needs we can help you with, just let us know! Jain "
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Madelyn Mackie

April 10, 2025

5  out of  5
rating by Madelyn Mackie
"Jain Williams and her team have been my State Farm Insurance Agent since I started my business. They are amazing. Whenever I have a question, concern, or an insurance request, I get a response usually the same day or within 24-hours. If they are not able to help, they have a contact list of trusted partners to have the answers or services I need to meet all my contractual obligations and keep growing my business. Call Jain and her team today, you will not regret it."
We responded:
"Madelyn, it has been so much fun watching your business grow! We're very happy for your success and we're glad that we've been able to support you by providing your insurance. We wish you continued success. "
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Robert Sellers

April 8, 2025

5  out of  5
rating by Robert Sellers
"Good customer service! Price friendly! Agent explain every detail about the policy. And continued to ask that do I have any questions or concerns. I would rate my experience with State Farm 10!! And will be recommending others!"
We responded:
"Developing the right insurance plan for our customers is our number one objective. Thank you, Robert, for choosing our agency to handle your insurance needs."
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Jameelah Johnson

April 6, 2025

5  out of  5
rating by Jameelah Johnson
"Karla is so amazing. Thank you for taking the time to walk me through all of my options. This is the second time that I was able to work with you and its always postive. You are amazing at your job!"
We responded:
"Carla is a rock star in our agency. We strive to provide consistent service to our clients, so we're glad your second experience was as good as the first! We're here to help you with all your insurance needs."
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Necol Edmond

April 1, 2025

5  out of  5
rating by Necol Edmond
"Jain Williams representing State Farm Insurance Company in Oakland California has giving me the best car insurance experience in my 25 years of driving. My 6yrs with State Farm has provided excellent service and support . In the past , I have been offered cheaper cost from other companies which I have never even considered switching to. This is solely due to Jain and Courtney and State Farm employees consistently making me feel valued , secure and providing above and beyond assistance through a myriad of situations. I feel like family not just a paying customer ."
We responded:
"Necol, it's been a pleasure serving you over the last 6 years, we look forward to many more! I'm glad you feel supported as a customer. We strive to provide consistent and reliable service and I'm glad you've had such a positive experience with us. If you ever need assistance in the future, we're just a phone call away. Jain"
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Hemon Asfaw

March 4, 2025

5  out of  5
rating by Hemon Asfaw
"Loved her ! Very Kind and got me exactly what i was looking for ."
We responded:
"Thank you so much for the wonderful review, Hemon! I'm so glad to hear that you had a great experience and found exactly what you were looking for. It was a pleasure assisting you, and we're always here if you need anything else! -Jain"
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Tatanisha Wilson

March 1, 2025

5  out of  5
rating by Tatanisha Wilson
"Awesome customer service. Would definitely recommend Carla to my friends and family."
We responded:
" Thank you for the positive feedback! Carla is one of our rockstars! Your recommendation means a lot to us, and we appreciate your support. If you ever need anything else, feel free to reach out! -Jain "
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Mike Ferguson

February 15, 2025

5  out of  5
rating by Mike Ferguson
"I had an easy and wonderful experience with Miss Williams. She explained everything and made it understandable."
We responded:
"Thank you so much for the 5-star review, Mike! We're thrilled to hear that our team was able to provide you with a great experience. We truly appreciate your feedback and are happy to know we could meet your needs. If you ever need anything in the future, don't hesitate to reach out. Thanks again for choosing us! -Jain"
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Wendi Wilson

February 4, 2025

5  out of  5
rating by Wendi Wilson
"Jain is an outstanding State Farm agent. She was empathetic and responded quickly to the disaster in our house. She came to our house to make sure Service Masters and our contractor followed the guidelines and the repairs were great. There were times I was depressed and couldn’t take any more and Jain lifted me up and kept the project going. We have had other insurance companies and agents but none compare to Jain and State Farm. Thank you Jain Williams, BEST State Farm Agent."
We responded:
"Wendi, Thank you so much for your heartfelt review! I am honored by your kind words. It was my privilege to be there for you during such a challenging time, and I’m so glad I could help make the process a bit easier. Your support means a ton, and I’m grateful for the opportunity to serve you. Thanks for being a Good Neighbor! -Jain"
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Ken Robinson

January 27, 2025

5  out of  5
rating by Ken Robinson
"Very informative, always a great experience."
We responded:
"Ken, I'm so glad we could assist you and provide the support you needed. If you ever need anything else, we're always here to help. We truly appreciate your recommendation! -Jain"
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J D

January 19, 2025

5  out of  5
rating by J D
"I’ve been doing business with Jain Williams Statefarm. I called in recently to check if there were any changes with me getting a new car. They were great and I was even able to get a reduction in monthly payments. Jain and her employees are great. The office is easily accessible and they are quick to help. Recommended!"
We responded:
"JD, I'm so glad you had a positive experience with our team. If you ever need anything else, feel free to reach out. We appreciate having you as a Good Neighbor! -Jain "
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David Martinez

January 14, 2025

5  out of  5
rating by David Martinez
"Great experience with Dan. Fast and easy. He bundled with me and my grandma, so he saved me and my grandmother money. With my accident on my record he was still able to save me."
We responded:
" Thank you for your feedback, David! We're glad to hear that you had a great experience with Dan and that he was able to assist you and your grandmother with your insurance needs. At State Farm, we strive to offer personalized service to meet each customer’s unique situation. We appreciate your trust in us and look forward to continuing to help you with your coverage. If you have any questions or need further assistance, feel free to reach out! -Jain "
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Citlally Silvas

December 21, 2024

5  out of  5
rating by Citlally Silvas
"Andy was so helpful. He was able to answer my questions and also give me info to look what things to look out for. So thankful he answered my call."
We responded:
"Thank you, Citlally! We're so glad to hear that Andy was able to help and provide you with the information you needed. We're always here to answer your questions and support you whenever you need it! -Jain"
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Lavell Sanders

December 20, 2024

5  out of  5
rating by Lavell Sanders
"Andrew is the best always great at answering questions very helpful super cool"
We responded:
"Thank you, Lavell! We appreciate your kind words. We're glad to hear that Andrew was able to help and answer your questions. If you ever need further assistance, don't hesitate to reach out— we're here to help! -Jain"
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Jacob Kuppermann

December 14, 2024

5  out of  5
rating by Jacob Kuppermann
"Very friendly and informative; prompt service, clearly explained."
We responded:
"Thank you for your kind feedback Jacob. I'm pleased that you had a positive experience with our team. It’s important to us that our service is informative and timely, and we’re glad to know that we were able to explain everything clearly to you. We appreciate your comments and look forward to serving you again. -Jain"
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William Taylor

December 13, 2024

5  out of  5
rating by William Taylor
"Great customer service and knowledge. Appreciated the call and the review."
We responded:
"Bill, I'm glad to hear that you were satisfied with the customer service and found the information helpful during your visit. We appreciate having you as a Good Neighbor and are happy to assist you anytime. -Jain"
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Deandre Haskins

December 13, 2024

5  out of  5
rating by Deandre Haskins
"Johana was a grate help. Thank you so much !!"
We responded:
"Thank you for your review. I'm glad Johana could assist you, and we appreciate having you as one of our newest customers. If you need anything, don't hesitate to reach out! -Jain"
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Crystal Throne IMAX Theaters

December 10, 2024

5  out of  5
rating by Crystal Throne IMAX Theaters
"Professional & timely 👏💪 Very affordable 💳🏦 only $41.26"
We responded:
"Thank you for your kind review! I’m glad to hear you had a positive experience with our service and found it affordable. If you have any further questions or need assistance, feel free to reach out. -Jain"
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Brenda Blue

December 9, 2024

5  out of  5
rating by Brenda Blue
"Happy Holidays everyone, holidays can be challenging. My experiences with Jain's office State Farm has helped me when I am in need. Whole life polices are a life saver when your living not just when someone dies. Their willingness to provide customer service and help with your needs is to be commended."
We responded:
" Brenda, Thank you so much for your kind words! I'm so glad to hear that my team and I have been able to support you when you need it most. Whole-life coverage is a beneficial tool for your future, and I'm happy to know it's been a lifesaver for you. Your appreciation for our customer service means the world to us and I'm glad Coutney was able to help you. Wishing you a joyful and peaceful holiday season! -Jain "