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State Farm® Insurance Agent

Jain Williams

4.9 out of 5 (115 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

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Joying Yang

September 20, 2022

5  out of  5
"Called Jain Williams office to set up insurance for my new car and got directed to Carla Greene, who was super sweet and helpful and got my insurance set up and ready to go within an hour! Awesome and smooth experience."
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rain H

August 25, 2022

5  out of  5
"Carla Greene is knowledgeable, efficient, and has been very helpful with helping me navigate my insurance needs. I believe she is a bonus for Jain Williams Branch because you can feel her smile and desire to help you through the phone. She reminds me of the good old days when Customer services was superb. Not a chore. Araina Lynn Hennen"
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Darin Wilson

August 23, 2022

5  out of  5
"My family has been with the Jain Williams State Farm insurance for over 25 years. Jain's office goes above and beyond the call of duty for there customers they have exceptional customer service a can do attitude. They make you feel like family. We love there team especially Courtney."
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Kristopher Anderson

August 20, 2022

5  out of  5
"Smooth process and competitive rates"
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Susannah Gagnon

August 12, 2022

5  out of  5
"I called the Jain Williams State Farm office today to learn more about a rental insurance quote. Carla Greene answered and was extremely helpful in addressing all the questions I had. She also clarified issues that I hadn't even thought to ask! I was able to obtain the coverage that I needed at a reasonable price, and it was a pleasant experience overall. I highly recommend Carla Greene and her office for those looking for similar services!"
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Arleen Reich

July 23, 2022

5  out of  5
"I have worked with Courtney at Oakland, CA State Farm for many years. I have had several rental insurance policies with her including my homeowners policy. It seemed like I had issues with one or more of my policies and Courtney determined the best source of solutions to rectify my problem, I could never have cleared the problem without Courtney. She is efficient, thorough and complete with handling any of my insurance needs. Please look to State Farm and Courtney (at Jain Williams sales office) for all of your insurance needs. Arleen Reich - Oakland, CA"
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A.J. Hart

May 19, 2022

5  out of  5
"I needed a number of policies, some a bit complicated, and Jain was incredibly helpful. Jain walked me through my options clearly and made sure that I had all of the relevant details and knowledge necessary to make an informed decision. I highly recommend Jain and her team!"
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Daniel Swafford

May 5, 2022

5  out of  5
"I found Jain Williams and her team extremely knowledgeable, friendly, and supportive. They have a great small business insurance policies and I have referred a number of clients them for help with their small business needs. Jain is also an involved steward in supporting the Laurel community in which I am active and grateful for their contributions."
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Jesse Schmidt

April 14, 2022

5  out of  5
"Jain and her team are incredible. I got in touch with her with a week to find new coverage before out previous company was going to raise our premiums 20%! Her team did all they could and determined that they were not able to offer us the coverage we needed. No matter. They referred us to another agent who WAS able to get us the coverage we needed in time. True professionals identify their customer's problem and solve it, even if that means they can't solve it personally. Jain and her team are true professionals. Thank you for helping keep our business safe!"
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Barbara Parker

April 14, 2022

5  out of  5
"Superb customer service and timely and lightning speed responses to my questions. I was particularly impressed by the expertise Jain Williams had and the recommendations she made regarding coverage that I didn’t have but definitely need. This professional and personal attention to my specific circumstances, income and assets was in stark contrast to my prior insurance company, where I invariably had to wait lengthy periods to connect with a human being, never had a designated agent and received notice of a significant increase in premiums via email. I highly recommend Jain Williams!"
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Auintard Henderson

April 5, 2022

5  out of  5
"I love my agent (Jain) and the service she gives me check her out and her staff (Courtney) is phenomenal"
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Camille Jackson Carroll

April 4, 2022

5  out of  5
"I’ve been with office Jain Williams office for decades. Main reason she’s professional and extremely knowledgeable on all insurance and financial management topics. Jain Williams is there for you, safe and secure!"
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Zain Kane

March 3, 2022

5  out of  5
"I initially joined State Farm through Dave Ramsey's Smart Vester Pro program. I was matched with an agent from LA and was very pleased with the rates I was quoted. Unfortunately, my agent and his team were not very responsive when I would reach out. I asked to upgrade to collision auto insurance, was quoted a new monthly, and was told not to worry when my bill still reflected the old package price. I had an accident and had to come out of pocket several thousand dollars which really impacted my financial stability and ate up my emergency fund. I contacted my agent at the time to express my frustration and the impact that his non action created. He assured me that he would ensure that the policy would be upgraded. I waited months and it was never changed. I live in Oakland and decided I would switch agents to someone local. I found Jain Williams who had some great reviews so I gave her team a call. My experience was night and day from my initial agent. She and her team went over the transfer process with me, they made sure I understood my policy, and Jain made time to call me personally and welcome me. Every time I have reached out, I have received a call or email within a few hrs. I am beyond pleased with Jain's team and my coverage. I would recommend her in a heartbeat."
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Alda Luong

December 29, 2021

5  out of  5
"Jain was super helpful helping me find home owner's insurance. I had a special case and she was very responsive and got my quote ready in just one day. I spent a week calling different insurance companies trying to get quotes, but a lot of people were super slow or never got back to me -- it was like pulling teeth getting some other agents to respond. Jain made things super easy and she got me an excellent rate. She's also really patient and pleasant to talk to and doesn't try to sell you things you don't need. I'll definitely be going back to her for other insurance quotes/requests."
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Sheila Ellian Lewis

December 14, 2021

5  out of  5
"Jain Williams has provided auto and home insurance for me for nearly 30 years. She is kind, knowledgeable and truly cares about her clients. Her team is professional and responsive and always gets things done quickly and with me in mind. I could not recommend a better insurance provider. It's been a pleasure to be in their client community!"
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s omi

December 7, 2021

5  out of  5
"I’ve been with Jain Williams State Farm for 40 years. I have been so happy working with her staff. Courtney Tydus has been helping me the past few years and she is exceptional! She is always quick to respond. Courtney is always professional whenever I need to make changes to my policies. Courtney makes me feel like I am her only customer and goes over the best policy options for my family."
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Esther Arnette

December 5, 2021

5  out of  5
"Great service, they make you feel like you're family. I have my life insurance and auto and home with Jain. She and her team are always responsive, especially on my recent claim."
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Kristine Holliman

November 17, 2021

5  out of  5
"Fantastic service! Courtney was so warm and helpful this morning. My family has been a customer of this insurance agency for longer than I remember. We have had homeowners claims, purchased life insurance policies and Jain always delivers. When my condo was flooded years ago she made sure that my insurance was paid and also helped me line up the vendors such as restoration management and a few others."
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Toccara Baker

November 7, 2021

5  out of  5
"For years I've worked with Kim Hester for my car insurance and I recently worked with her to get insurance on a property. She and the team are very professional, efficient, and informative. I highly recommend this agency."
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Gene Boomer

October 21, 2021

5  out of  5
"I have been getting my car and home insurance from Jain for decades and have always been impressed --professional, available and very knowledgable."
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To Niya M Scott-Smith

October 9, 2021

5  out of  5
"My agent passed away, so I contacted Jain Williams' office. I was immediately impressed by their safety protocols during this COVID 19 pandemic. I continue to be impressed by their customer service, professionalism, follow through and expediency in completing things. If I am told that something will be done in 3-5 business days, it will probably be more like 12-24 hours! Courtney and the whole staff are sent from YAH."
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Lynnette Warfield

September 16, 2021

5  out of  5
"Thank you Jain for all your help! The details and making sure my Condo had the proper coverage for protection of my new home and personal property. Great customer service with years of experience in the insurance industry! Makes the difference! Amazing! Thank you, Jain! (:"
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Lynn Caffrey

August 21, 2021

5  out of  5
"I have work with Jain Williams and her office for many years and are 100% satisfied. They are both proactive and there for my husband and I when we need them. Their annual reviews help us stay on top of what we need and I feel secure knowing that Jain and her knowledgeable staff are for us. I couldn’t recommend her more."
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Karen Fitzner

August 10, 2021

5  out of  5
"We have been with Jain Williams and her team for 10 years for coverage of our condo and have been ever so pleased with the service, responsiveness and professionalism. Not only are Jain and her team friendly and happy to help, but they get things done right quickly and the first time we ask! We definitely recommend Jain Williams, State Farm Insurance."
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maurice spikes

August 9, 2021

5  out of  5
"Kim Hester (my agent) and the Jain Williams team in general are the best all around! I would not want to work with any other team. Even when Kim is out of the office, the rest of the team fills in and things do not skip a beat. :)"