State Farm® Insurance Agent Jain Williams

"Jain Williams has always been a terrific State Farm agent for me, both for me insurance and investments. Jain is patient, understands my insurance and investment needs and explains all in an easy to understand manner. She is responsive to my emails and calls and, as someone who doesn't have a great understanding of these things, I have never been made to feel that any of my questions or needs were unimportant or irrelevant."

"When I contacted the State Farm office via phone, I was greeted and taken care of by Courtney. Courtney was wonderful, and respected me and my opinion. I advised her that I had been in insurance and in claims as an adjuster. I also advised her then later in my career I was in charge of the Contra Costa County Self Insurance program, she spoke to me with industry terms that she knew I understood. She is an asset to your office. I was provided with excellent information and the coverage I need and wanted at a rates that are affordable. I will continue to use this office for my future insurance needs."

"I have been a State Farm Insurance client for almost 40 years. I transferred to the Jain Williams office over ten years ago. Our family has policies for homes, renters, and multiple cars managed by the Jain Williams staff. Clara Greene is an agent in that office, and I am writing about my recent interaction with her. Clara has an upbeat, welcoming personality. Immediately it was apparent to me that she cared about my concerns and would work with me until resolutions were satisfactory, within reason, of course. Her knowledge of insurance products is superb. She efficiently researched my concerns and provided clear, comprehensive, and accurate answers. She kept her word and called me back the next day with a response to items that required consultation with the corporate office. Within 24 hours, my concerns were successfully resolved. Thank you, Clara, for being "like a good neighbor" and "Here to help life go right." You are a consummate professional, and I appreciate your professionalism and, most of all, your customer-centered way of providing insurance services."

"Jain Williams and her team are the absolute best at what they do! If you want stellar customer service, knowledgeable/expert advice and immediate response - reach out to them now. We have placed our small business as well as our home and auto policies in Jain's trusted hands and we couldn't be more grateful to her and her team."

"Carla Greene is knowledgeable, efficient, and has been very helpful with helping me navigate my insurance needs. I believe she is a bonus for Jain Williams Branch because you can feel her smile and desire to help you through the phone. She reminds me of the good old days when Customer services was superb. Not a chore. Araina Lynn Hennen"

"My family has been with the Jain Williams State Farm insurance for over 25 years. Jain's office goes above and beyond the call of duty for there customers they have exceptional customer service a can do attitude. They make you feel like family. We love there team especially Courtney."

"I called the Jain Williams State Farm office today to learn more about a rental insurance quote. Carla Greene answered and was extremely helpful in addressing all the questions I had. She also clarified issues that I hadn't even thought to ask! I was able to obtain the coverage that I needed at a reasonable price, and it was a pleasant experience overall. I highly recommend Carla Greene and her office for those looking for similar services!"

"I have worked with Courtney at Oakland, CA State Farm for many years. I have had several rental insurance policies with her including my homeowners policy. It seemed like I had issues with one or more of my policies and Courtney determined the best source of solutions to rectify my problem, I could never have cleared the problem without Courtney. She is efficient, thorough and complete with handling any of my insurance needs. Please look to State Farm and Courtney (at Jain Williams sales office) for all of your insurance needs. Arleen Reich - Oakland, CA"

"I needed a number of policies, some a bit complicated, and Jain was incredibly helpful. Jain walked me through my options clearly and made sure that I had all of the relevant details and knowledge necessary to make an informed decision. I highly recommend Jain and her team!"

"I found Jain Williams and her team extremely knowledgeable, friendly, and supportive. They have a great small business insurance policies and I have referred a number of clients them for help with their small business needs. Jain is also an involved steward in supporting the Laurel community in which I am active and grateful for their contributions."

"Jain and her team are incredible. I got in touch with her with a week to find new coverage before out previous company was going to raise our premiums 20%! Her team did all they could and determined that they were not able to offer us the coverage we needed. No matter. They referred us to another agent who WAS able to get us the coverage we needed in time. True professionals identify their customer's problem and solve it, even if that means they can't solve it personally. Jain and her team are true professionals. Thank you for helping keep our business safe!"

"Superb customer service and timely and lightning speed responses to my questions. I was particularly impressed by the expertise Jain Williams had and the recommendations she made regarding coverage that I didn’t have but definitely need. This professional and personal attention to my specific circumstances, income and assets was in stark contrast to my prior insurance company, where I invariably had to wait lengthy periods to connect with a human being, never had a designated agent and received notice of a significant increase in premiums via email. I highly recommend Jain Williams!"

"I initially joined State Farm through Dave Ramsey's Smart Vester Pro program. I was matched with an agent from LA and was very pleased with the rates I was quoted. Unfortunately, my agent and his team were not very responsive when I would reach out. I asked to upgrade to collision auto insurance, was quoted a new monthly, and was told not to worry when my bill still reflected the old package price. I had an accident and had to come out of pocket several thousand dollars which really impacted my financial stability and ate up my emergency fund. I contacted my agent at the time to express my frustration and the impact that his non action created. He assured me that he would ensure that the policy would be upgraded. I waited months and it was never changed. I live in Oakland and decided I would switch agents to someone local. I found Jain Williams who had some great reviews so I gave her team a call. My experience was night and day from my initial agent. She and her team went over the transfer process with me, they made sure I understood my policy, and Jain made time to call me personally and welcome me. Every time I have reached out, I have received a call or email within a few hrs. I am beyond pleased with Jain's team and my coverage. I would recommend her in a heartbeat."

"Jain was super helpful helping me find home owner's insurance. I had a special case and she was very responsive and got my quote ready in just one day. I spent a week calling different insurance companies trying to get quotes, but a lot of people were super slow or never got back to me -- it was like pulling teeth getting some other agents to respond. Jain made things super easy and she got me an excellent rate. She's also really patient and pleasant to talk to and doesn't try to sell you things you don't need. I'll definitely be going back to her for other insurance quotes/requests."

"Jain Williams has provided auto and home insurance for me for nearly 30 years. She is kind, knowledgeable and truly cares about her clients. Her team is professional and responsive and always gets things done quickly and with me in mind. I could not recommend a better insurance provider. It's been a pleasure to be in their client community!"

"I’ve been with Jain Williams State Farm for 40 years. I have been so happy working with her staff. Courtney Tydus has been helping me the past few years and she is exceptional! She is always quick to respond. Courtney is always professional whenever I need to make changes to my policies. Courtney makes me feel like I am her only customer and goes over the best policy options for my family."