Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Wright

Karen Wright

June 21, 2024

5  out of  5 rating by Karen Wright
"Absolutely amazing service from Dan at State Farm. We have had Farmers Insurance for 34 years, after our original Agent retired 5 years ago, we've had nothing but problems, poor customer service, errors, no response, and all 4 of our auto policies cancled, although we were never advised of the new changes, plus at renewal you have to pay 2 monts premium up front along with a list of other things that affects us as consumers. So happy that my sister told me to check out her agent, Dan was extremely helpful in helping my family save some money and personable and caring. We are look forward to working with you and you office. Karen"
Profile photo of Paulina V

Paulina V

June 17, 2024

5  out of  5 rating by Paulina V
"At Jain Williams State Farm agency, "Carla" regularly manages my accounts. She is always upbeat, pleasant, goes the extra mile to respond to my inquiries. Carla is knowledgeable and easy to work with. She makes navigating this complex and dynamic landscape of insurance less stressful."
Profile photo of Charla Byrd

Charla Byrd

June 13, 2024

5  out of  5 rating by Charla Byrd
"Dan was really friendly and professional. He answered all my questions with helping me transitioning to the area and made me feel comfortable. I will definitely be contacting him for all my needs insurance needs. Thank you."
Profile photo of Tashia Harris

Tashia Harris

April 20, 2024

5  out of  5 rating by Tashia Harris
"It was a pleasure to speak with Carla. They were very diligent in trying to support me in choosing the best rate and plan for the context in which I use my vehicle. She was kind , respectful of my needs and questions and handle them with great care and consideration. I appreciated their ability to contact me at a time where I had pretty much given up on the search for a new provider because the process is so tedious. She made the process effortless and I’m grateful that she followed up with me when I didn’t have the capacity to initiate reaching back out to them. All in all it was a wonderful experience and Carla is an exemplary personable human being and great at what they do!"
Profile photo of Craig C

Craig C

April 16, 2024

5  out of  5 rating by Craig C
"My insurance company for the past 20+ years. All good."
Profile photo of Eric Gordon (Capgoat6)

Eric Gordon (Capgoat6)

April 5, 2024

5  out of  5 rating by Eric Gordon (Capgoat6)
"Very helpful, and good rates. Andrew helped me get the coverage I needed."
Profile photo of Lisa Ryan

Lisa Ryan

March 30, 2024

5  out of  5 rating by Lisa Ryan
"I’ve been with Jain Williams State Farm for over 10’ years. The team is well equipped to answer questions about any policies or issues. Recently the team made proactive phone calls to customers to review accounts in light of the increases and changes in the industry. Johanna called me and we reviewed my policies, deductibles and premiums. It was a great review and I appreciated being able to ask questions too. Johanna was very helpful!"
Profile photo of Cynthia M. Kumar

Cynthia M. Kumar

March 13, 2024

5  out of  5 rating by Cynthia M. Kumar
"Working with Jaine and her staff for more than 15+ years has been a pleasure. All her staff is very friendly and knowledgeable."
Profile photo of Patricia Gates

Patricia Gates

March 12, 2024

5  out of  5 rating by Patricia Gates
"I'm writing to let anybody looking for a good insurance company to go to. State Farm. The staff at Macarthur and High street are the most pleasant, professional and patient group of individuals you would ever need to handle all your business, auto and life.They took excellent care of me and I'm sure you'll feel the same."
Profile photo of Peter Pendergrass

Peter Pendergrass

March 1, 2024

5  out of  5 rating by Peter Pendergrass
"I have had a few different policies (renters, auto, umbrella, condo) through Jain Williams / Carla Greene and have had a great experience working with them! Carla was very thoughtful in helping me adjust details to cover my specific needs when I consolidated policies with State Farm."
Profile photo of Sandra Lara

Sandra Lara

February 29, 2024

5  out of  5 rating by Sandra Lara
"I recently had the pleasure of working with Johana at State Farm insurance, and I must say, her expertise and friendliness left a lasting impression. Her knowledge of insurance policies and options was evident from the start, as she patiently walked me through the intricacies of various coverage plans. Not only did I feel well-informed about my insurance needs by the end of our meeting, but I also appreciated Johana’s willingness to answer all of my questions thoroughly. What truly stood out to me was Johana's genuine friendliness and professionalism throughout our interaction. Despite the complexity of the subject matter, she made the entire process enjoyable and educational. I left feeling confident in my insurance decisions, thanks to Johana's guidance. Overall, I highly recommend Johana at State Farm to anyone seeking insurance assistance. Her combination of expertise and approachability truly sets her apart, and I am grateful for the opportunity to have learned so much during our meeting. Thank you, Johana, for your outstanding service!"
Profile photo of susan Roberson

susan Roberson

February 28, 2024

5  out of  5 rating by susan Roberson
"Excellent! Dan was professional and informed !"
Profile photo of Freida Sebastian Neiman

Freida Sebastian Neiman

February 28, 2024

5  out of  5 rating by Freida Sebastian Neiman
"I worked with Carla at Jain Williams State Farm to get new auto insurance. I was displeased with Farmers and was shopping around. Carla was AMAZING - she provided that "old school" customer service that never happens anymore. Warm, available, focused on my needs, generous with a sense of humor. She even followed up with me after my policy officially started to make sure I had everything I needed. I wish I could receive this kind of service all the time out in the world but I'm grateful that I could find it with Carla. It was truly a pleasure!"
Profile photo of talia nouvixay

talia nouvixay

December 29, 2023

5  out of  5 rating by talia nouvixay
"Andrew had great customer service, very helpful and informative."
Profile photo of Jo Bella

Jo Bella

December 1, 2023

5  out of  5 rating by Jo Bella
"Andy was amazing. I shopped for days and finally found the right person to help me, it was fast, well explained, got the coverage I needed and managed to stay within budget. Highly recommend!"
Profile photo of Barbie F

Barbie F

November 9, 2023

5  out of  5 rating by Barbie F
"Had the most informative, patient and delightful conversation with Johana Guzman over at Jain Williams State Farm. I am already a customer and called in just to check on my policies making sure I have enough coverage for my home and auto and also to make sure I was getting all the discounts I was entitled. Johana is a wealth of information! This was the most comprehensive explanation of my insurance that I have ever had. She made sure that I understood everything! Instead of walking away like I just had a whole class with Charlie Brown’s teacher (IYKYK), I walked away feeling like I had all the knowledge and am now fully understanding of each line item on my policies. She was very patient. Thank you so much, Johana. You made such a daunting conversation very refreshing. You’re amazing."
Profile photo of Deb


October 10, 2023

5  out of  5 rating by Deb
"Carla Greene is an outstanding Agent! She is very personable, knowledgeable, and she made the process very enjoyable. She is quite the asset, please show her appropriate appreciation. Aaron Womack and Debra Johnson"
Profile photo of Luis Fuentes

Luis Fuentes

September 26, 2023

5  out of  5 rating by Luis Fuentes
"I am a new customer to state farm, and Joana Guzman was super helpful with getting my cars insured, she answered all questions and left me with no doubts on insuring my cars with state farm. Her customer service is amazing and I would definitely recommend!"
Profile photo of Niv Shahaf

Niv Shahaf

July 13, 2023

5  out of  5 rating by Niv Shahaf
"im so happy with my state farm insurance, after being in geico for 5 years and experiencing terrible costumer service i signed in to state farm with Carla greene and she helped me throughout the all process, ever since then i refer all my friends to her, couldn’t ask for a better insurance!"
Profile photo of james tutana

james tutana

May 18, 2023

5  out of  5 rating by james tutana
"Andy was very insightful and knowledgeable. He helped me get my renter insurance and explained in detail what I was purchasing. He’s the type to help you. Never did I feel too pressured. I would definitely come back to him with my insurance needs."
Profile photo of Griselda Hernandez

Griselda Hernandez

April 23, 2023

2  out of  5 rating by Griselda Hernandez
"I couldn't get help in person"
Profile photo of Qilo Matzen

Qilo Matzen

March 18, 2023

5  out of  5 rating by Qilo Matzen
"I found Jain Williams from a quick internet search, and she's been great. Very thorough and attentive, even as I took a while to sort through all the options. Highly recommend!"
Profile photo of Cynthia M. Kumar

Cynthia M. Kumar

March 8, 2023

5  out of  5 rating by Cynthia M. Kumar
"I've been working with Jain and her team for over 15 years. The Professionalism, and Knowledge of all aspects of Insurance is remarkable."
Profile photo of Julie Piper

Julie Piper

March 3, 2023

5  out of  5 rating by Julie Piper
"Jain Williams has always been a terrific State Farm agent for me, both for me insurance and investments. Jain is patient, understands my insurance and investment needs and explains all in an easy to understand manner. She is responsive to my emails and calls and, as someone who doesn't have a great understanding of these things, I have never been made to feel that any of my questions or needs were unimportant or irrelevant."
Profile photo of SHO


February 10, 2023

5  out of  5 rating by SHO
"When I contacted the State Farm office via phone, I was greeted and taken care of by Courtney. Courtney was wonderful, and respected me and my opinion. I advised her that I had been in insurance and in claims as an adjuster. I also advised her then later in my career I was in charge of the Contra Costa County Self Insurance program, she spoke to me with industry terms that she knew I understood. She is an asset to your office. I was provided with excellent information and the coverage I need and wanted at a rates that are affordable. I will continue to use this office for my future insurance needs."